Frequently Asked Questions
Where can I get a detailed itinarary?
Private tours are taken by two or more passengers (all of the same
party) on the date of their choice, subject to schedules and availability. In
other words, private tours are only your group and your Footprint guide
(and driver) - no join-in travelers.
What is the benefit of a private tour?
Enjoy a private tour with your own driver/guide moving along at your
own pace spending time at each attraction accordingly. We specialise
in providing a tailored/flexible solution avoiding a commercial mass
When are optional tour highlights available?
Optional extras where pre-bookings are required can be selected at
checkout when purchasing your ticket. Optional extras are an additional
What is standard rating is my accomodation?
All accomodation provided will range from 4 stars upwards.
What is the radius of collection/drop off address?
Collection within a 50km radius from the JNB city centre is free.
Should collection or drop off be out range a fuel fee may be charged.
The guest will be contacted by our tour coordinator.
Custom requests including collection/drop off address outside of
radius, addition of an extra guest, alternative route and other can be
requested from our management at email@example.com
Can I change my collection or drop off time?
Collection time can be changed however should the time be later than
09:00am, the time allocated to each attraction may be shortened in
order to keep up with the schedule. The same applies to an altered
Can I change the city my tour ends In?
A 7 day Kruger Safari Tour is a round trip tour which starts in JNB
and ends in JNB. Custom routes are available upon request.
Can I request custom dietary requirements?
Should you have any dietary request please inform us prior to
departure that prior arrangements can be made.
How many guests can join a tour?
A minimum of 2 guests and a maximum of 60 guests.
What cancellation fees are applicable?
Should a guest cancel a tour the following cancellation fees are
applicable prior to set departure date. 60-31 Days: 25%, 30-15
Days:50%, 14-2 Days:75%, 2 Days: 100%.